In the digitised 21st century, the information age has bought about many advantages. But at what cost? Our relationships are changing, interactions are becoming more and more remote, colder, less personal, reducing our chance to share experiences with others. We don’t make time to be aware of what’s going in the moment and enjoy what’s around us.
And whilst we’re not suggesting face to face fundraising is the solution to this modern development, we do firmly believe that people coming together person to person to talk about and further the work of charities is a positive and life-affirming thing – good for charities and for donors alike. If you’ve ever been a fundraiser and seen someone you’re talking to beam when they decide to support a cause, you’ll know exactly what we mean. It’s an enriching experience for both parties.
Face to face fundraising enables organisations to engage with socially minded individuals who are willing to provide long term support for their work.
This is what face to face fundraising provides, genuine conversations that can’t be deleted, ignored or filed away remaining unopened. The opportunity for people to experience the pleasure and power of giving, by supporting organisations and causes that fit with their values. And when we’re able to galvanise huge numbers of support, the collective impact and outcomes can be truly transformational.
We raise money for great organisations and important causes. We do this by engaging new supporters, securing vital funding and building long-term sustainable relationships.
Our main output is face-to-face fundraising and we’ve established a reputation as experts globally through an approach unlike any other in the world. We’re the only large scale face-to- face company that directly employs our fundraisers, ensuring full accountability for all of our people. This approach supported by a highly sophisticated management model and 15 years of fundraising expertise, has recruited 1.7 million (and counting) regular giving donors and raised over £685 million pounds.
As innovators we constantly seek to improve and refine what we do, working with in-house specialists from a range of disciplines to develop the fundraising services we offer. We deliver success whether within or outside the charity sector by creating real partnerships, working together to ensure our campaigns really work. Our charity clients guide us to what’s unique, warm and special about their work – what they really care about so we can fully understand and communicate that when we engage the public delivering door-to-door fundraising campaigns. Or they ask us to enhance established activity like events, by introducing and driving record breaking fundraising activity.
We inspire the public with the work of charities, creating long-term relationships with potential.
For clients outside the charity sector like public sector organisations, it’s about delivering high levels of engagement with key audiences.
Underpinning all fundraising activity and core to our success as a company is a belief in nurturing, developing and rewarding talent. That’s why increasingly we’re being asked about our approach to leadership and how to develop strong organisational culture.
The management infrastructure at HOME is unparalleled in the global fundraising market.
Over the last 15 years we've grown and evolved, but our desire to build the best organisation that can support fundraising still remains.
Every HOME fundraiser is supported by each and every department within the company. So from payroll, to information & data to legal services there’s a collective understanding of the role we all play in supporting and motivating our 1,500 fundraisers.
This commitment from the whole company delivers successful long term outcomes for our charity partners.
We don’t believe that you have to be small to be good, so for us delivering at scale doesn’t mean compromising on our principles. Our approach to best practice means that it’s not just the responsibility of one department. There’s a deep commitment across the whole organisation to doing the job well - which means it goes beyond fundraising operations, into the heart of each and every department that supports our frontline activity.
The British Standards Institute (BSI) is the business standards company that helps organisations make excellence a habit, they are committed to embedding excellence into the way people and products work.
In December 2014, HOME was awarded the ISO 9001:2008 Quality Management System accreditation by the BSI for the recruitment of new regular donors on the door step. Accreditation lasts for three years and HOME has committed to being audited regularly during this time. All departments within HOME are open to audit, at least once in the three year cycle.
We believe in strong partnerships whereby the organisations we’re working with buy into, support and trust the evolving culture we’ve created at HOME.